How can we help?
Answers to common questions about orders, delivery, returns and product safety. Need a person? Our team replies within one business day.
Check the status of a placed order.
Message the support team directly.
Trade and bulk enquiries.
Do the kits include cleaning products?
No. Revira sells tools only. Kits come with an empty, refillable spray bottle so you can add the cleaner you already trust. We do not sell managed cleaning chemicals, solvents or bleach.
Will these tools scratch my surfaces?
Some tools have stiff bristles, blades or abrasive pads that can mark delicate, coated, natural-stone, acrylic or screen surfaces. Always test on a small, hidden area first. See our Product Safety & Disclaimer for full guidance.
How much is shipping and where do you ship?
We ship worldwide with prices in USD. Standard shipping is a flat rate shown at checkout; members can qualify for free shipping. Some battery-powered items cannot be shipped to every destination. See the Shipping & Delivery Policy.
Can I return a used item?
You can return unused, resalable items within the returns window. For hygiene reasons, items that directly contact waste or the body once used — such as toilet brushes and lint rollers — cannot be returned once opened. See the Refund & Returns Policy.
How do I track my order?
Use the order status page with the reference from your confirmation email, or contact us and we will look it up.
What does membership include?
Membership is a simple subscription that adds member pricing, free shipping and priority dispatch on top of normal per-item prices. It is not points or stored value and cannot be cashed out.
Still need help?
Email support@censurres.shop or call +44 7391820614, Monday–Friday 9:00–17:30 UK time.